DELIVERIES

  • Free shipping with the purchase of 2 or more perfumes.
  • Shipping cost for one perfume is £2,95 or 3,95€.
  • Delivery takes between 4 and 5 working days
  • We ship to United Kingdom, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia and Sweden. We do not ship to the Channel Islands. 

RETURNS

  • We refund 100% of the cost, including shipping costs, if you are not satisfied
  • You have 14 business days once you receive your package to make a return
  • You can return the perfume if you have not used more that 25% of the contents of the container and it is in its original packaging
  • More information in our FAQs
TEMPORARY SHIPPING NOTICE  - 1st January 2021
Due to new regulations regarding shipments to the UK from Europe we are currently experiencing some temporary delays with shipments to the UK during this transitional period.
We would like to reassure our customers that there will be no additional costs, these are all assumed by DIVAIN and that shipments will continue as usual with a 100% guarantee as alway.
We will be fulfilling all orders in our warehouse as usual whilst we await new customs procedures and you will see this reflected in the tracking.  
We would like to thank all of our customers for their loyalty and patience at this transitional time until UK shipments are underway once again.


RETURNS NOTICE 7th January 2021
For reasons beyond the usual methodology of DIVAIN, we are forced to temporarily suspend the option of requesting a return by customers who have placed orders from Great Britain. This temporary suspension of said service will only affect orders made from January 8 2021 onwards, this being a provisional measure until we can return to normal service. Thank you for your understanding and we apologise for this inconvenience.