Terms and conditions · 5 free orders – divain® Skip to content

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Terms and conditions · 5 free orders

Terms and conditions · “This week, 5 orders are on us”

1. Organiser

DIVAIN TEAM SL, CIF B06939128, Carretera Astorga-PI, nº 34, 24710 San Justo de la Vega (León), Spain.

2. Duration and scope

This promotion covers orders paid between Monday 9 November 2026 at 00:00 and Sunday 15 November 2026 at 23:59 (Spanish peninsular time) in the European store: divainparfums.com and its app.

3. Who can enter

  • Anyone aged 18 or over who places an order in that period is entered automatically.
  • Each paid order counts as one entry.
  • Cancelled orders, returned orders and orders with a value of 0 are not entered.
  • Employees of DIVAIN TEAM SL cannot enter either.

4. Entry without purchase

  • You can also enter without making a purchase.
  • To do so, send an email to divain@divainparfums.com with the subject «Sorteo 5 pedidos», your full name and your country, within the same period.
  • Each person may send only one entry without purchase.
  • If an entry without purchase wins, the prize is a voucher to spend in the store for the average value of the winning orders.

5. Draw

  • On Monday 16 November 2026, 5 winners are chosen at random from all valid entries.
  • 3 reserves are also chosen.
  • The draw is made using a random computer system. A record of the seed and of the list is kept so that the draw can be verified.
  • Each person can win only once.

6. Prize

  • The full amount of the winning order is refunded, including products and shipping costs.
  • The refund is made to the same payment method within a maximum of 14 days.
  • The prize cannot be exchanged for another product or for money in any other form.
  • If the winning order is cancelled or returned before the prize is paid, the prize passes to a reserve.

7. Notification

  • Winners are notified by email, at the address used for the order, within 48 hours of the draw.
  • If a winner declines the prize or the order is not valid, the prize passes to a reserve.

8. Personal data

Personal data is processed solely to manage the draw, in accordance with the divain. privacy policy.

9. Tax

The prize is subject to the tax rules that apply to it in each country.

10. Acceptance

Taking part implies acceptance of these terms. The organiser may resolve any situation not covered here in good faith.

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