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Carmen D. I ordered 3 bottles of perfume. The delivery man did not call me despite me being at home during the delivery. He threw the package over my fence (I was alerted by the sound of breaking glass) and I got out just in time to see him drive off. I wrote to customer service for a refund but haven't got any answer in weeks. The only option is to send back, but I am obviously not going to send back a perfume soaked box of broken glass.
Dear Carmen,
I am truly sorry to hear about your experience with the delivery and the condition of your order. Your feedback is invaluable to us, and we will use it to improve our services moving forward. Thank you for sharing your thoughts with us.
Equipo divain.
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Iliana G. ¡Hola Iliana!
Muchas gracias por tu calificación de 5 estrellas. Nos alegra saber que estás satisfecha con tu experiencia con divain. ¡Esperamos verte pronto de nuevo!
Equipo divain.
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Sanne LOVE them. Just got them in the mail, i can already tell all the perfumes will last and they smell the exact same ss the original ones !!
Really fast shipping, it was here within 5 days i believe? (With also a weekend in between). All the way from spain to the netherlands!
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FREDERIC P. Parfait comme l original
Lieber Frederic,
vielen Dank für Ihre wunderbare Rückmeldung! Es freut uns sehr zu hören, dass Sie mit unserem Produkt so zufrieden sind und es als perfekt empfinden. Ihre Zufriedenheit ist unser größtes Ziel!
Equipo divain.
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Priscilla J. Lekker maar je ruikt na 2 minuten al helemaal niks meer
Bonjour Customer,
Nous sommes désolés d'apprendre que notre parfum divain.072 n'a pas répondu à vos attentes et qu'il ne dure pas comme vous le souhaitiez. Merci pour votre retour, nous l'utiliserons pour continuer à améliorer nos produits.
Equipo divain.