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Valter N. Davvero buono, non me lo aspettavo
Un profumo che sa di torta alla vaniglia con scorza di limone o di meringa al limone, dolce e agrumato.
metto 4/5 perché mi aspettavo durasse un po’ di più
Ciao Valter!
Grazie mille per la tua recensione entusiasta! Siamo felici che ti sia piaciuto il profumo e apprezziamo il tuo feedback sulla durata. Speriamo di rivederti presto per scoprire altre fragranze!
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Anónimo not bad for the price but also lacks depth and projection
Thank you for sharing your thoughts! We appreciate your feedback and are glad you found value in our product. Your insights help us continue to improve and create fragrances that resonate even more.
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Veronika A. Beautiful scent that lingers long, just too masculine for me personally. My friend was very happy to receive it instead.
Thank you so much for your lovely review, Veronika! We're thrilled to hear that you enjoyed the beautiful scent and that your friend appreciated it as well. Your feedback means a lot to us!
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Beatrice F. ¡Hola Beatrice!
Muchísimas gracias por tu maravillosa valoración. Nos alegra saber que estás satisfecha con tu experiencia. ¡Esperamos verte nuevamente pronto!
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Murat Dear Customer Service,
I am writing to you again regarding order UE2069386. I have already submitted all required evidence, including confirmation from GLS that the package has been lost. There is nothing further I can do on my end — I now expect you to act.
I do not accept a refund. The amount offered is not sufficient to repurchase the same 6 perfumes at today’s prices. I paid for these items and I am entitled to receive them. I therefore request that you send the following perfumes as replacements as soon as possible:
• No. 693
• No. 292
• No. 1025
• No. 949
• No. 1064
• No. 1027
In addition, I request:
• 3 free samples of niche unisex fragrances from my original order
• No. 1026 as compensation for the inconvenience and the excessive waiting time
I expect a shipping confirmation within 48 hours. If I do not receive a satisfactory response, I will escalate the matter through formal complaint channels, initiate a chargeback via my payment provider, and file complaints with the relevant consumer protection authorities.
Kind regards,
Murat
Dear Murat,
We sincerely regret the inconvenience you have faced with your order and understand how frustrating this situation must be for you. Thank you for sharing your feedback; it is invaluable to us as we strive to improve our services.
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