BUY, TRY AND ENJOY

RETURNS

DIVAIN PARFUMS has a very clear and simply policy that corresponds with its slogan and fundamental philosophy: BUY, TRY & ENJOY

IF YOU DON’T LIKE IT, YOUR MONEY BACK

If you are not satisfied with the order you have received, you can return or exchange it at no cost to you. 

STEPS TO FOLLOW

    1. From the time that you receive your order, you have 14 days to request a change or a return.
    2. The perfume must still contain a minimum of ¾ of the original quantity (75ml).
    3. Contact us at one of the two buttons below: email (shop@divainparfums.com) or Whastapp
    4. Pack the perfume/s in its/their original box, place it/them inside the shipping box and close it following the detailed instructions below.
    5. A messenger will pick up the packet at the same location to which the order was delivered.
    6. Once the packet is received at our facilities, we will credit you with the full cost. 

You must return the perfume in its original box. Following are the instructions for re-packaging the perfume/s.

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