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kate y. Poor communication and terrible customer service. One of the bottles was already open when my package arrived, and it wasn't even the correct item. I returned it for a refund, but they declined my return—meaning I'm now out £11.99 due to their mistake.
I'm really sorry to hear about your experience with divain.029. Receiving an open bottle and the wrong item is definitely not up to our standards, and I apologize for any inconvenience this has caused. Thank you for taking the time to share your feedback with us.
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Anónimo N
Nicole J. A
Anónimo Does not smell like the inspired perfume at all
I'm sorry to hear that divain 029 didn't match your expectations, Fred. We strive to capture the essence of every scent, so it's disappointing to learn that we missed the mark for you. Please reach out to us so we can make things right.
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Jose L. No dura nada el olor
Lamentamos que la duración de la fragancia no haya cumplido con tus expectativas, Jose. Agradecemos tu comentario, ya que nos ayuda a mejorar y ofrecer productos de mayor calidad. Tu opinión es muy valiosa para nosotros.
Equipo divain.